28 Mar 2017
Anonymous employee
TSP Response
9yHappy 6 months and thank you for taking the time to write a review about your experience so far. I'm so happy to hear that you have enjoyed every bit of it.
I wanted to take just a few minutes and address your question regarding our process around raises and reviews. You can view our full policy in our employee handbook, #5.15. You can always access this from the big green help button in the upper right hand corner of CSC.
TSP values and integrates a performance management system in contrast to a performance appraisal system. Historically performance appraisals are one-time events, retrospective, short-term, correction oriented, and revolve around completing a form or marking a check box. In contrast, performance management is ongoing, prospective, long-term, and involves progressive steps, planning, and goal setting.
The corner stone of TSP’s performance management system is feedback. The purpose of feedback is to give information about the status and quality of work that can motivate, support, direct, correct and regulate work efforts and outcomes. An open dialogue between manager and employee ensures the two are in sync, and agree on the standards and expectations of the work to be performed.
Through the use of informal coaching and counseling sessions, on-the-spot employee recognition, TSP’s disciplinary process, and TSP’s employee recognition program we are able to effectively manage employee performance and development in an on-going and continuous manner.
With respect to merit increases, TSP believes in rewarding hard work at any point in the year. We have given full authority to our managers to request adjustments to salaries of their team members whenever they feel it is justified. Merit increases are evaluated on a case-by-case basis for each employee. Not all employees will be eligible for merit increases throughout the year depending upon a number of factors not limited to job grade, performance, length of service, and contractual obligations/requirements.
Thank you again for the feedback and we hope the next 6 months are just as good as the first. If you should need any further clarification on our review and raises policies, please don't hesitate to contact your manager and/or a member of TSP's talent management team. Thanks!