1.0
17 May 2023
Current employee, less than 1 year
Brighton, England
Recommend
CEO approval
Business outlook
Pros
-Seems like most dog owners have a good experience, which is probably how they managed to get a 4+ score on most sites.
Cons
- Still haven't been paid 5 weeks later, keep chasing it up and getting told the same thing, they're requesting an update. - Terrible customer service - the phone line is a scam, it never gets connected. They stopped responding on WhatsApp as well. -The app and website are basic and so difficult to navigate. -They take 20%, which hurts even more given how s*** the service is -There's no easy way to input bank details, you have to search for the specific link or be sent one. So sneaky.