Pros
Good place to start or build a career in conveyancing. The firm takes on people with little or no experience, which is useful if you want exposure and progression. Systems are well set up and fairly easy to use, with plenty of precedents available to help with files. Colleagues are mostly friendly and approachable, and there’s an offshore team to help with admin tasks. There’s a bonus scheme that’s shared across the business, so everyone contributing to the firm benefits.
Cons
Workload can be really high, especially with complex files, and it can be hard to keep on top of everything. Targets often feel unrealistic, particularly during busy periods, and it’s easy to fall behind on emails and correspondence. Pay feels low for the amount of work and complexity handled. Support is limited – there’s not much technical guidance, and you’re expected to manage heavy caseloads while also helping train new staff, often without enough time to do it properly. Panel work can be stressful, with estate agents expecting quick updates even when it’s not realistic. Micromanagement is common, and some team members appear to get preferential treatment, which can feel unfair. There’s limited flexibility for holidays or working from home, and lack of cover can mean catching up after time off is stressful. Team communication can be inconsistent, with changes sometimes coming at short notice and management approaches varying across teams. Overall, in my opinion the role is suited to individuals comfortable working in a high-volume, target-driven environment. Those seeking a more balanced workload, structured support, and fair treatment may find it challenging.