TeKnowledge

A good place to get a foothold in tech - FinTech Analyst TeKnowledge Employee Review

5.0

4 Oct 2024

Recommend

CEO approval

Business outlook

Pros

* There are regular pay increases across your first 18 months of employment. * The culture and management is very warm and inviting from my experience. * There is a fair amount of upward mobility at this location, and there are also consistent opportunities to move into a more technical position, if that's what you're after! * Leadership consistently helps support your career growth. * Quarterly performance-based bonuses. * Lax workload most of the time.

Cons

* The power hierarchy makes it difficult for meaningful changes to be brought on, even at the push of our operations manager. * Upward mobility is limited by a rolling performance record; if you haven't met metric recently, it can disqualify you from applying for higher level positions even if you would otherwise be a strong applicant. * There are times where the case queue booms (usually across a 1-week period month over month), and work backlogs can climb pretty high as a result. * There is a survey-based metric which plays heavily into performance calculation.

TeKnowledge Response

Thank you so much for sharing your feedback and for the fantastic 5-star review! We're thrilled to hear about your positive experiences with our supportive culture, career growth opportunities, and recognition through bonuses and pay increases. It’s great to see that our efforts to create a welcoming and growth-oriented environment are resonating. We also appreciate your insights on areas for improvement, such as performance metrics and the challenges of navigating the power hierarchy. Your observations are invaluable as we continually work to make adjustments that empower each team member and foster meaningful change. Thanks again for your feedback and for being such an integral part of our team!

A good place to get a foothold in tech - FinTech Analyst TeKnowledge Employee Review

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