Pros
Exposure to different tools like Office 365, Active Directory, 3rd party software- Administrative software, Managed AV softwares, etc
Collaborative environment, manager is able to teach (on a non busy day)
They have health care and dental plans
Available snacks in pantry, Food during monthly meetings
Time off is gained 1 day a month after probation 90 days,
Swagbags on Holiday celebrations
Friendly staff
Cons
Constant software testing for SaaS purposes which leads to constant software changes
Does not have an identifiable culture
Communication issues any changes in employment status is not communicated well
Entry salary is really low, salary raise is also low, depending on how the company performed for the year in terms of ROI
Employment retention average is 3 mos, constant cycle of hiring process
Expect to work on CEO's personal IT related requests
Morning yelling sessions
Sent to client locations without proper equipping and instruction
No proper documentation of processes, It's all in the head of veteran technicians