Needs new management - Call Center Agent Telepoint Employee Review

1.0
4 Apr 2017
Recommend
CEO approval
Business outlook

Pros

Flexible hours when they have work for you.

Cons

No clear scheduling Horrible pay rate Administration needs more training

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2.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Easy job tasks, simple instructions.

Cons

I work another job that posts work schedules three weeks in advance, so the impromptu announcements that work is available rarely makes it easy to pivot, and I miss out on the opportunities that are usually few and far between.

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