Good - Engineer TenFour Employee Review

I loved the NOC team and everyone I worked with was serious about technology but even more serious about teamwork. Very strong sense of comradery, you were never alone.

Project management handled poorly at times, communication between project management team and the NOC was less than stellar and created problems with operations.

The upper management change with ceo effectively retiring is breathing new life and it shows. That said, it’s still a long road ahead to attain excellence. The comp and career progression are lacking and this in turn contribute to attrition which is a barrier to effective growth. Too many employees are hired below market and leave after a short period of time. This is never a good thing. The service is also under attack by Google and the other majors (network as a service) and the multi ton elephant will crush the model but nobody seems to want to brainstorm the competitive imperative to address this. Amateur hour in HR and employee development and progression -mute two factors most likely to drive turnover. Company is a at a critical juncture and will either radically overhaul (not likely) or eventually die on the vine. It’s a shame really because the niche market opportunities are abundant but sales (and marketing) are still running it like it was run 20 years ago, Agile adaptation, change and employee autonomy are virtually non existent. Good place to hang for 12/18/24 months and then move on to a real shop.

Just a issue of being on the wrong side of innovation and oblivious of what the NAAS market will look like in the next 12-18 months. Agility, autonomy and risk are clueless concepts. But it is better now that BF and his Cho’s management style being out of the day to day provides some hope, however fleetingly, that this place could survive and shockingly perhaps thrive.