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Thanks for taking the time to share your feedback. While it’s difficult to read a perspective like this, we genuinely appreciate the honesty — it’s an important part of how we learn and improve.
We’re glad to hear that you’ve had positive experiences with your coworkers. Building supportive, collaborative teams is a core part of who we strive to be at Tend, and it’s encouraging to know that’s coming through in your day-to-day experience.
At the same time, we want to acknowledge the seriousness of the concerns you’ve raised around leadership, direction, and trust. Feedback like this matters. As a leadership team, we are continuously working to strengthen transparency, accountability, and communication across the organization — especially as we grow and evolve. That includes creating clearer alignment on our strategy, investing in our leaders, and ensuring our decisions reflect both our values and our commitment to our teams.
We also hear your feedback on benefits. Providing meaningful, competitive support for our team members is a priority, and we’re actively evaluating how we continue to improve in this area.
If you’re open to sharing more about your experience, we’d truly value the opportunity to connect and learn directly. You can always reach me at people@hellotend.com
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Thank you again for your candor and for being part of the Tend journey.
Miriam Scholes
Chief People Officer