BEWARE - Dental Assistant Tend Employee Review

1.0
6 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Offices are modern and so is equipment

Cons

Tend advertises the company as a modern practice that really values their patients and their staff. The company sells dreams because once you work here, it is nothing like the advertisements. Managers are liars and will take advantage of you. Doctors are rude and micromanage. You will be overworked and have to stay late and have no breaks despite working close to 12 hours. Avoid this place for your mental well-being and self dignity. The staff turn over for this company is huge and growing.

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Tend Response
3y
We appreciate you taking the time to leave a review. As a growing company we know how valuable it is to listen and learn from our team. Employee feedback is critical in helping us create the best working environment in order to deliver on our promise to do dental differently. We are glad to hear that you enjoy the modern studio space and access to the latest technology and equipment. It is our goal to empower our clinicians to provide the best care possible with the support of a leadership team that has both our employees' and our patients' best interests in mind. We build time into the work day and the patient schedule for our team to prepare for each patient so as to not feel rushed or overwhelmed. Additionally, our most successful team members thrive in a fast-paced environment among like-minded clinicians who are passionate about the experiences we create. We'd welcome the opportunity to talk with you in more detail about your experience. If you'd like to continue the conversation, please reach out to us at people@hellotend.com.

Explore other reviews about Tend

5.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of growth opportunities, pay, flexibility

Cons

I’d love to see us use even more technology

1.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There are none. It's all fake.

Cons

If you're a dentist make sure to hit quota. It's not about health It's about margins. If you're a hygienist be prepared for burn out and also hitting numbers or you get placed on a PIP. If you're a manager be prepared to not have leadership elevate you yet make you know you are a bad performer if you can't make your office hit numbers. Nobody cares. Tend is so toxic. So toxic. It runs on toxic people. But on a good note we all pay the piper and someway or another even in your career consequences meet you at a crossroad. They had so many chances to fix the ill will. But look who's still standing in certain positions 🤔 Who's the common denominator... To everyone at Tend, it's true some people are not cut out for some jobs. Thats okay, but you should never let anyone disrespect, belittle or take away your grit. That's what Tend does do their employees. Without transparency, conversations with HR, documents, documents, to avoid getting sued, almost giving cult vibes lol, at the expense of human understanding, growth and development which they swear they have. Personally I wouldn't sit in a chair as a patient knowing my hygienist os under pressure. I would second guess all the treatment. Humans are being put in ortho with doctors that have no experience. Its like open the gates for the cows. Come one come all. But as mentioned, the intent can be hidden behind the pretty walls but the industry is small and like I said everyone pays the piper. Tend is toxic to employees and public.

2
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Tend Response
1mo
Thank you for taking the time to share this. I want you to know it was read carefully and not dismissed. The feelings you've described — of not being supported, of pressure without recognition, of wanting more transparency — are things I take seriously. That is not the experience we want anyone to have at Tend, and when it happens, it matters. I won't try to address every point here, but I do want to say directly: our people deserve to feel respected, developed, and heard. Where that hasn't happened, we have work to do. I'd genuinely welcome the chance to hear more from you. Please reach out to me directly at people@hellotend.com if you're open to it. Miriam Scholes, Chief People Officer
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