Does Tennessee 811 pay their employees well?

According to anonymously submitted Glassdoor reviews, Tennessee 811 employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Tennessee 811. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Tennessee 811?

81% of Tennessee 811 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tennessee 811 4.1 out of 5 for work life balance, 3.8 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Tennessee 811?

LRA (7) , Locate Request Agent (7) , Lead Agent (2)

What are the pros of working at Tennessee 811 according to real employee reviews?

"Competitive pay." ((in 6 reviews)); "Benefits accumulate and are beyond what I've found at other work" ((in 4 reviews))

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Tennessee 811

Tennessee 811 reviews

Great benefits and friendly coworkers, but demanding call volume - Locate Request Agent Tennessee 811 Employee Review

5.0

17 Apr 2026

Locate request agent

Recommend

CEO approval

Business outlook

Pros

Work from home, consistent schedule, great benefits, friendly coworkers

Cons

High volume of calls taken daily, some calls exceed 1 hour in length, some weekend shifts and holidays required, some callers can be unfriendly, have to be on-call for a few weeks of the year

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5.0

15 Apr 2026

Locate request agent

Recommend

CEO approval

Business outlook

Pros

Excellent team atmosphere and management support; very competitive pay and benefits; remote work position with several avenues available to connect with coworkers and support.

Cons

Training is intensive; requires attention to detail

2.0

16 Apr 2026

Lra

Recommend

CEO approval

Business outlook

Pros

Working from home and decent pay for doing so and they offer health insurance or pay you if you already have it

Cons

Point system has changed and is a bit ridiculous, favoritism, work load and call volume, not as employee friendly since trying to be more customer service based.

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Tennessee 811 reviews Tennessee 811 Locate Request Agent reviews Tennessee 811 review

Tennessee 811

Great benefits and friendly coworkers, but demanding call volume - Locate Request Agent Tennessee 811 Employee Review

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