Pros
Good for starting a career in recruitment and understanding how the industry works.
Cons
A good place to learn how recruitment works but with the need to unlearn unethical parts of training. The company’s success is based on short term profit at the sacrifice of long term growth. Novelty initiatives and client “offers” take the place of providing consistent customer service, and recruiters are incentivised to make questionable decisions that benefit the company at the expense of the client. The company is top-heavy and pays inflated salaries to disconnected leadership and senior staff, most of whom look busy but in reality don’t do anything meaningful. TRG has good foundations but makes decisions that hinder the people actually bringing the money in, when what should be done is removing unnecessary bloat to empower recruiters to thrive. Instead, the company spends more than it should on friends of senior staff who are brought into new roles as favours to their network, causing a gentleman’s club undertone and wasting money that should be spent on new systems and processes. A company that could be seen as a forever home to talented recruiters ends up being a stepping stone, where most move onto companies that make them feel valued with fair commission structures, modern tools and ethical, client-centric values. With the right changes, the company could be great again, but everyone seems fine with the status quo and the company being a profit-making machine rather than the elite recruitment agency it could be.