1.0
12 Jul 2016
Former employee
Houston, TX
Recommend
CEO approval
Business outlook
Pros
The company(Alterra) that I worked for that was purchased by Terminix had great leadership and cared about the customers and their employees.
Cons
Do not care about their customers. Pushed to service too many customers per day because management cannot keep the branch staffed and the company is only worried about revenue. New employees are poorly trained and required training is not completed accurately. Employees are allowed to service customers without the proper license. Customers cancel their account and the company does not process the cancel and then sends us out to service the customer again and bills the customer for a service they did not want