Pros
- Great workplace for juniors, and mid-level employees.
- Great learning opportunities with free external and internal courses and paid certifications.
- International work environment with many great office locations with supportive and friendly co-workers.
- Salary is mostly reasonable for junior and mid-level experience.
Cons
- Over time, the growth and performance system becomes complex and repetitive, with strong emphasis on completed courses and certifications which determines your perspectives.
- Customer feedback often outweighs internal context, even in challenging or disputed situations.
- Projects are frequently managed by a single manager, which can make issue resolution and escalation difficult despite generally good communication.