Great benefits, job security, great work life balance, great work culture, offers bonuses.
Cons
Does not pay competitively with multi line carriers, not a lot of room for growth, doing the work of an Underwriter and underwriter assistant and sometimes an auditor, heavy workload, and under staffed.
Texas Mutual Insurance Company Response
2y
Thank you for your insightful review. Texas Mutual leaders take great care in ensuring our employees experience a great work culture that allows our employees the ability to bring your best self to work! As you mentioned, work life balance and a generous total compensation package are key. While we celebrate our continued growth in the market, this at times, can directly impact the workload. We look at this closely and strive to make staffing adjustments as quickly as possible.
We encourage you to express concerns to your supervisor and submit any additional wonderings you may have at our next company town hall for consideration. And most importantly, we thank you for being the best part of the company- our people!
Explore other reviews about Texas Mutual Insurance Company
5.0
11 Jun 2026
Anonymous employee
Current employee, more than 10 years
Recommend
CEO approval
Business outlook
Pros
Excellent Company to work for. Always strives to do the right thing.
The mission and resources can be counted as pros as compared to other carriers, benefits are decent
Cons
Supervisor and Senior management additions and changes have been a nightmare. Abrupt changes to content and standards have been implemented with no guidance or direction. Already unmanageable workloads have doubled because directives are unclear, inefficient and not thought out, not from any realistic perspective from people completing the work. Staff is struggling to adapt to changes but supervisors and management insist “ we figure it out” burning valuable time guessing and results being rejected. Excessive meetings are help and promise to reduce workloads and provide clarification but things continue to deteriorate. Existing staff is required to attend extensive leadership training he but when positions open, outside candidates are hired WITH NO EXPERIENCE in lieu of current dedicated employees. Staff struggled to understand the roles of management as they don’t provide guidance or support and often have no recent work g knowledge of the current job, it’s demands and it’s process.
1
Texas Mutual Insurance Company Response
18h
Thank you for sharing your feedback and for your years of service to Texas Mutual. We value your contributions and perspective.
We appreciate your recognition of our mission and benefits and take your concerns around leadership changes, workload, and communication seriously.
In recent months, the Claims team conducted listening sessions, which led to a temporary increase in meetings, but allowed us to gather meaningful feedback to better understand the employee experience and identify where changes were needed. As a result, we have taken meaningful steps to address these issues, including adding temporary staffing support and refining processes for efficiency.
We are committed to maintaining strong talent across our organization. This means both bringing in leaders with broad claims expertise and fresh perspectives and investing in the growth of the talented people we already have. We are proud of our leadership development programs and our track record of promoting employees from within.
It is important to us to recognize the hard work of our teams and to support our employees through change. Both remain active priorities for our team.
Thank you again for sharing your perspective and for your continued contributions.