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Texas Mutual Insurance Company

Engaged employer

Terrible - Finance Texas Mutual Insurance Company Employee Review

1.0
27 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Few pros, it really depends on your supervisors.

Cons

They fired me because of my disability and even had my unemployment denied by making up a nonsensical story. Truly toxic management and leadership at all levels. My supervisors took credit for my work and suggestions. They shifted the blame for their mistakes onto me. They ignored my concerns. They gave my new Asian coworker credit for my accomplishments, like they couldn't believe a Latina could have been completing all that work by herself. Any conversation with leadership was a waste of time because another member of leadership had already spoken to them to give them the wrong impression. HR was negligent and just parroted my supervisors. There are a lot of company-wide meetings and superficial attempts to assure employees that they are valued and heard but it's all a joke. If you have valid criticism you are deemed troublesome. At the end of the day the only person that will be heard is your supervisor.

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Texas Mutual Insurance Company Response
1y
Thank you for your review. We appreciate you taking the time to share your perspective on your experience with our company. We carefully consider all feedback regarding workplace interactions, including any concerns about discrimination. While our employees consistently rate us tops in the industry in the areas of diversity, inclusion and non-discrimination, we recognize that there is always room for improvement. To that end, your feedback will be shared with our leadership team as part of our ongoing efforts to enhance the employee experience at Texas Mutual. We would like to thank you for your service and contributions to the company and wish you the best in your future endeavors.

Explore other reviews about Texas Mutual Insurance Company

5.0
11 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent Company to work for. Always strives to do the right thing.

Cons

No negative opinions for working here.

2.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The mission and resources can be counted as pros as compared to other carriers, benefits are decent

Cons

Supervisor and Senior management additions and changes have been a nightmare. Abrupt changes to content and standards have been implemented with no guidance or direction. Already unmanageable workloads have doubled because directives are unclear, inefficient and not thought out, not from any realistic perspective from people completing the work. Staff is struggling to adapt to changes but supervisors and management insist “ we figure it out” burning valuable time guessing and results being rejected. Excessive meetings are help and promise to reduce workloads and provide clarification but things continue to deteriorate. Existing staff is required to attend extensive leadership training he but when positions open, outside candidates are hired WITH NO EXPERIENCE in lieu of current dedicated employees. Staff struggled to understand the roles of management as they don’t provide guidance or support and often have no recent work g knowledge of the current job, it’s demands and it’s process.

1
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Texas Mutual Insurance Company Response
1d
Thank you for sharing your feedback and for your years of service to Texas Mutual. We value your contributions and perspective. We appreciate your recognition of our mission and benefits and take your concerns around leadership changes, workload, and communication seriously. In recent months, the Claims team conducted listening sessions, which led to a temporary increase in meetings, but allowed us to gather meaningful feedback to better understand the employee experience and identify where changes were needed. As a result, we have taken meaningful steps to address these issues, including adding temporary staffing support and refining processes for efficiency. We are committed to maintaining strong talent across our organization. This means both bringing in leaders with broad claims expertise and fresh perspectives and investing in the growth of the talented people we already have. We are proud of our leadership development programs and our track record of promoting employees from within. It is important to us to recognize the hard work of our teams and to support our employees through change. Both remain active priorities for our team. Thank you again for sharing your perspective and for your continued contributions.
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