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      The Cigna Group

      Engaged employer

      The Cigna Group reviews

      Medicare advantage - Clinical Advisor The Cigna Group Employee Review

      4.0
      10 Feb 2026
      Clinical advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance and remote work

      Cons

      Business got sold to another company and can't quite figure out this new company

      avatar
      The Cigna Group Response
      3mo
      Thank you for your feedback to help us improve. We appreciate your contribution as part of The Cigna Group!

      Explore other reviews about The Cigna Group

      5.0
      2 May 2026
      Director of operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong focus on customer service and employee satisfaction

      Cons

      Insurance premiums can be expensive but overall benefits are comprehensive

      avatar
      The Cigna Group Response
      1mo
      Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
      3.0
      10 Jun 2026
      Chat support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay and wonderful benefits

      Cons

      Supervisors sneaking in while you're on a chat to live monitor you is micromanagement and it started being annoying with the petty meetings. Cigna allows their members to chat in and speak to you rudely about complex claim issues that should be called in. It is only so much you can explain via chat.

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