Prepare to work your ass off - Claims Manager The Cigna Group Employee Review

3.0
14 Oct 2009
Recommend
CEO approval
Business outlook

Pros

Opportunity to take on other roles Good Work and Home balance, you can have a life outside Cigna as there is no more overtime

Cons

Performance review are not fair, even if everyone was an excellent performer only a few will get an excellent eval. Management will give you additonal work also know as development opportunties to make you think you are working towards getting promoted but its just a way to get you to do more work without additional pay. Howver, if you kiss butt you may have a chance or if t you worked at Unum then you have an even better chance as Cigna is countryclub an if your not in your a peasant that will stay in the same role

Explore other reviews about The Cigna Group

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company with great benefits.

Cons

Pay raises are yearly but not significant.

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The Cigna Group Response
2mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
1w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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