All Smiles on the Outside - Anonymous employee The Container Store Employee Review

3.0
1 Sept 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people that I work with are fantastic individuals and are the reason I stay. Somewhat flexible with schedules - or at least try to be.

Cons

Management is not approachable and is not employee first as the company states that they are. It really is about the bottom dollar at the end of the day. They will work you above and beyond what your role is and not compensate you for it. They will tell you what to hear so that you quiet down, but will never fix the issue at hand.

Explore other reviews about The Container Store

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

3
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