employer cover photo
employer logo
employer logo

The Reading Foundation

Is this your company?

Unpaid work, lack of support, racism - Clinician The Reading Foundation Employee Review

1.0
7 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Different opportunities within the company. Free donuts sometimes.

Cons

The reviews you see posted are not at all indicative of the way most clinicians actually feel about working here (at least in Calgary) and are more than likely curated. More than once I have heard other staff at the clinic remark that they "can't believe there aren't more bad ratings on glassdoor." Morale amongst clinicians (not team leaders or management) is generally very low, a condition that undoubtedly stems from the daily unpaid work we undertake, the lack of support in regards to difficult students, and the lack of meaningful breaks in a day (they are short and filled with unpaid work). Management would likely deny this, but in my time here, they have never reached out to clinicians offering an anonymous forum in which any kind of feedback could be submitted. The low morale is also tangibly demonstrated in the extraordinarily high turnover rate - most hires leave after less than a year, and many do not even last a whole summer. The Reading Foundation is notorious for making its hourly employees undertake unpaid work. Almost everyday you will do at least 0.5 hrs of unpaid work - which at $20/hr results in a $2,400 loss in wages every year. They make sure that what they do is not technically illegal, but this nevertheless contributes to low morale. On occasion, when processing payroll, management has been known to "shift" staff members' overtime hours to different days, so that they don't have to compensate this time at the proper overtime rate. This was, of course, done without consulting said staff members. If you choose to work their extra-clinical programs that take place in a country club or a correctional facility, there will be even more prep/travel time that you will not be paid for. There is very little support and training opportunities offered for dealing with difficult students, and there are very few paid opportunities for you to collaborate with fellow clinicians. Maybe one rushed staff meeting a month. Finally, there was an unsavoury incident a few years ago in which a very prominent member of upper management confronted a group of Arabic-speaking staff, reminding them that, "In Canada we speak English," resulting in a wave of resignations. Of course, this member of upper management still works here. Management would likely deny this, but there are many of us who remember it well. If you don't care to be fairly compensated for the work you do, and are placated by empty platitudes that expound upon the meaningful work you do, this just might be the job for you.

avatar
The Reading Foundation Response
5y
We are sorry to hear about your experience, and value the more than 5 years you have been a part of our organization. We’ve seen a lot of change over the last several years, and made some enhancements to our processes and procedures to reflect what we believe to be a great place to work. In response to some of your specific concerns, we value our team greatly and strive to provide a supportive, inclusive and diverse workplace with opportunities to grow and learn. Likewise, we value open and honest communication from our team. If there are issues that you feel need addressing, we encourage our staff to come to us with them so we can work them out. There is always the opportunity, too, to reach out anonymously, to the HR team that we work with if you aren’t comfortable coming forward with specific concerns. Some particular points to consider are: • We have always compensated staff fairly for travel that requires them to go outside of our facility, by paying out per kilometer. • We have made recent changes to the way that team members structure their day, including unpaid breaktimes and paid student prep time. • We encourage staff to be open and honest about overtime worked, and to mark it clearly on their timesheets so that they can be compensated for it. We also are proud of our response to keeping our team employed at the start of and during this global pandemic. We could not have done this without the fantastic collaborative effort of management and our team of Clinicians. One huge benefit that we have seen is now the team has an opportunity to collaborate in a much better way, with our virtual message-board that is company-wide (across all three clinics). Staff can collaborate and bounce ideas and questions off of one-another like we couldn’t before. Some of our recent changes have been met with concerns, and others have been welcomed by the team. Change is hard no matter what it is, and as the organization continues to grow and evolve, we will continue to strive towards changes that better the employee experience and support our clients in the best way possible. We’d love to talk with you more to find out how we can continue to be better at what we do every day. It’s important to keep the conversation going, and we would invite you to reach out to a member of senior leadership at any time with comments and concerns.

Explore other reviews about The Reading Foundation

2.0
18 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Working with the children and seeing their progress

Cons

Favouritism with management regarding staff and shifts

avatar
The Reading Foundation Response
4mo
We’re sorry to hear this was your experience. Fair treatment and respectful scheduling are important to us. We take this feedback seriously and will continue to review our practices to ensure they align with our values.
5.0
2 Apr 2025
Recommend
CEO approval
Business outlook

Pros

I worked at The Reading Foundation for two years and loved every moment of it. My former colleagues and co-workers were incredibly helpful, kind, and supportive, creating a collaborative and encouraging work environment. It truly felt like a team, where everyone worked together to ensure we stayed on the same page and supported one another. There were days when I struggled at the beginning, but the encouragement and reassurance from those around me made all the difference. Knowing that we were all in it together helped me push through challenges and grow both personally and professionally. Beyond the incredible team, the most rewarding part of my experience was working with the kids. Each child I worked with was bright, curious, and eager to learn, and it was amazing to see their confidence grow over time. Some days were tough, but witnessing their progress, whether it was mastering a new skill or simply gaining more confidence made every challenging moment worth it. My time at The Reading Foundation not only gave me valuable professional experience but also led to lifelong friendships. The bonds I formed with my colleagues extend far beyond the workplace, and I’m grateful to have built relationships that will last a lifetime.

Cons

One challenge I faced was balancing work with my studies. Being a student at the time, there were moments when the workload felt overwhelming, and schedule changes could sometimes be difficult to manage. However, the supportive team environment helped make these challenges more manageable.

2
avatar
The Reading Foundation Response
1y
Thank you so much for the honest feedback. It's truly appreciated!
See reviews by: Helpful|Rating|Date|All