Terrible - Anonymous employee The RealReal Employee Review

1.0
9 Jul 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Got free food and the pay is decent if you don't have a lot of debt Working her taught me a lesson that though the company may hire all races SOME people get treated differently then others! This company taught me to have thicker skin and to not be so naive about certain people.

Cons

I lost all respect for upper management in my office and the CEO. This company is a good starting point but I wouldn't stay longer then 6 months tops.

Explore other reviews about The RealReal

5.0
31 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Everyone is amazing here, best ever

Cons

None it’s a dream job

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The RealReal Response
10mo
Thank you for your review! We’re thrilled to hear that your experience has been so positive and that you feel supported and inspired by the team. It's incredibly rewarding to know that you view this as a dream job, if you have any additional comments or concerns, please reach out at https://therealreal.allvoices.co/.
2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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