The Upside Down - Photographer The RealReal Employee Review

2.0
7 Mar 2018
Recommend
CEO approval
Business outlook

Pros

+My coworkers are pretty much the only thing that keeps me going. Oh, and free bagels on Saturday’s. +Health benefits. Beats Obamacare (still love you though, Obama)

Cons

Are you ready...? +Managers micromanage and try to find more ways of doing so. And it’s so unnecessary. +HR isn’t good for anything. You come to them with an issue and leave with a “good luck” pat on the back. So surprised this company hasn’t had a lawsuit filed against them yet. +Overworked and underpaid. They expect us to photograph hundreds of products a day as if we’re robots. +As a “job well done” gift, they give you candy. What, are we five years old? We are grown. For a company that makes “$2M/day”, I want more than on-sale candy. +Lack of communication between managers and departments. +If you voice your concern to managers and challenge them in any way, they mark you as an enemy. Any suggestions for how to make production flow better is automatically dismissed (they tell you that they’ve tried every alternative and say it doesn’t work but won’t explain why it doesn’t work). +The Photo studio is filled with (you guessed it) photographers. Talented and creative individuals. Yet they seek external candidates to assist and/or produce the creative shoots. +No real room for advancement.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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