Without a doubt, the absolute worst job I've ever had - Photographer The RealReal Employee Review

1.0
19 Sept 2019
Recommend
CEO approval
Business outlook

Pros

The only good thing to come of this job was meeting some very great people. My fellow photographers and I grew close because day in and day out we had to survive the most toxic and abusive workplace of all time.

Cons

Where to even begin? First of all, the business model of TRR is impossible to scale. The fact that they were able to swindle anyone into investing into this horrible idea is mindblowing. The lack of scalability, coupled with a completely baffled and lost management team, is the sole reason this place is a hell hole. Allow me to explain. Every single item that is for sale on the TRR website must be INDIVIDUALLY received, priced, have copy written, then photographed from multiple angles, then those photos must be retouched and edited. Every single one of these steps must be undertaken for EACH ITEM. This means that when the time comes to ramp things up, and all of a sudden each day sees an intake of 100,000 or more items.... well, that means the peons (meaning everyone) must work around the clock, no days off, to meet the demands of a suspiciously blissed-out executive team. Also, I should note, full disclosure, when I was a photographer there I was making $27/hr, which is pretty great, and that's why I stayed 3 years. Well, everyone that was hired after me made only $15/hr, which the executives should feel ASHAMED of. This job is not worth that. I wouldn't even return for my original pay. Ever. This place is a shining example of the 1% taking full advantage of those less fortunate than themselves.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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