Worst Position Of Your Entire Career. Guaranteed. - Inbound Operations The RealReal Employee Review

1.0
15 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Free lunch, 401k match, pet insurance

Cons

Unlimited Pto but does not get paid out at end of year so beware. Toxic work environment due to 99% of the people. Upper management is completely incompetent and are far from smart or mentors. If you have any intelligence, are a decent human being, show empathy, and most importantly are trustworthy, this is NOT the place for you. Associates show no respect to supervisors let alone their peers, lack maturity and they run the place despite how senior or intelligent you can be as a Manager.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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