Helpful Management - Design The RealReal Employee Review

5.0
1 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Manager was extremely helpful. Healthy work life balance.

Cons

Could be a bit more organized

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The RealReal Response
10mo
Thank you for sharing your experience. We're so glad to hear that you had a supportive manager and appreciated the work-life balance. At The RealReal, we value your feedback about organization and will continue working on improving internal processes to better support our teams. If you’d like to share more, please feel free to reach out at https://therealreal.allvoices.co/.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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