During your interview, they will hype it up by talking about their "awesome company culture" and mention Friday Happy Hour or Sales Conference. Sure, that stuff is fun, but it doesn't make the job worth it. They will talk about the commission structure like it will actually make a difference on your pay check, however until you are there for a couple of years suffering through the day to day job, it won't make hardly any difference to your wallet. You make a minimum of 40 outbound calls a day to hopefully catch someone on the phone. From there, hope they are interested in hearing what you have to say. If they are, then you hope that they are actually qualified for the job. If yes to both of those, you hope your Account Manager agrees with you and sends the resume over to the hiring manager at whatever company. You could go through all of that work for the manager to say they aren’t interested in interviewing your candidate. Or then they may say yes, you lead them through the entire interview process, they get the job, and start logging hours...to find out that you only get roughly $5 added to your paycheck each week that they work 40 hours. That's hardly commission.
In your interview, they won’t be transparent with you about what will be expected from you as far as hours you will be working. If you are there any later than 7:30 AM you are stared down while you walk to your desk and heaven forbid you leave at 5:00-5:15 PM. Managers will tell you that you won’t ever get taken seriously if you leave at 5:00 PM….even if you get there at 7:15 AM every day. To my recollection, the work day I interviewed for was an 8:00 AM- 5:00 PM job, but that was hardly the truth.
Metrics are metrics…which you see in a lot of jobs, but everything is posted so that everyone else in the company can see it. They say it isn’t a competition, but it really kind of is when it is all laid out there for anyone in the entire company to see. If you don’t hit 40 calls a day, maybe hit 35, you will get called in for a one on one because they are “so disappointed in your performance”, but you will almost never get congratulated for your successes and hard work.
The “pit” as they call it is like a high school. Everyone is in everyone’s business. Tons of gossip. I guess that goes hand in hand with them trying to recruit people who are right out of college with no real experience in anything. People just aren’t mature enough yet, and it shows every single day. Hiring people right out of college probably goes hand in hand with their high turnover rate. It is like nothing I have ever seen. Each person gets an exit interview, so you would think that with so many people leaving the company and them giving you specifics as to why, that leadership would change the way they do certain things. But nothing has changed, hence why their staff is dropping like flies.
It’s one of those jobs that you might like for the first 3-4 months because everyone is fake and “welcomes” you, but then as time goes by you slowly realize what kind of company you work for. Everyone talks about everyone. Your ideas are not welcome, it is one way or the highway. One of their top things is “transparency”, but if you ever try to be honest, you will get shot down, or even fired depending on the situation. Don’t say anything you don’t want repeated, because it will go straight to leadership. It is very evident that favorites are picked. Certain people get special treatment and can get away with anything, while others are watched like hawks and treated like elementary school students. Not to mention, there are countless sleazy individuals that have been put in leadership. It’s rather entertaining to watch female coworkers flirt their way to the top.
I will say, I learned a lot working with TSG, but 75% of my time there was not enjoyable in the least bit. I don’t recommend it to anyone, unless you are looking for a job where you don’t even have to use your brain that pays you the bare minimum for working way over 40 hours a week.
