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The Shilla Duty Free

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Bad working culture - Senior Executive The Shilla Duty Free Employee Review

1.0
21 Jul 2022
Recommend
CEO approval
Business outlook

Pros

- Great staff sales - Able to enter transit - Able to receive products (good if you are into beauty) - Staff benefits - First hand information on beauty industry

Cons

- Obvious bootlicking to managers and hod (very bias) - Lack of clear communication - Managers and hod like to gossip and talk behind others back (usually loud enough for whole office to hear) - Dirty politics

Explore other reviews about The Shilla Duty Free

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

- Decent incentive - Only work for 1-3 brands, depending

Cons

- Very toxic working environment. You will have work culture shock and likely be bullied. Prepare to be scolded or given black face. - If you’re promoting for multiple brands, also be prepared to be accused of stealing customers from other full timers. - Long working hours and must wear court shoes, please take note if you have any health concerns. - Can overhear other staff gossiping or complaining about their colleagues or even customers loudly in the store. - Very difficult to actually learn skills. You just get scolded until you eventually learn it from looking at others, hardly anyone actually teaches you.

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Opportunies for learning and growth Able to interact with people of different backgrounds.

Cons

Environment can be a little hostile sometimes with the sales target and commisions

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