Chaotic company that doesn't value its staff - Anonymous employee ThinkWell Employee Review

ThinkWell continues to function like a chaotic start-up, in spite being in business for over 10 years. Policies and procedures are sorely lacking. There's no vision or strategic plan for the company as a whole. There's no guidance from the top on the direction the company is taking. From there, the dominoes continue falling. Individual projects become disorganized and chaotic as well. There's no program strategy, communications strategy or business development strategy. In short, there's no one at the helm and the CEO is ineffective and unprofessional. Staff are not valued for their work. Morale has always been quite low, and staff turnover is extremely high (around 1 year tenure I believe, on average). It doesn't take long for most people to recognize it's a toxic environment to work in. There's no real performance structure, and no clear path to promotions. Favoritism abounds. Hard work and expertise are rarely valued by upper management, and staff have been let go at a moments notice without any regard to their valuable skills and excellent performance (but there's no performance tracking system, so I guess that doesn't matter? HR nightmare, literally). Don't believe all the 5 star reviews from August, it sounds like the company is asking current staff to write reviews.