Pros
Used to be able to make a lot of money.
Cons
Stay far away from this company. Their “flagship” product Thryv is awful. It was an attempt to save the company from going under and it looks like it was made in 10 minutes in someone’s garage. Upper management and high level executives are absolutely delusional in thinking that this is their saving grace and they’ve attempted to brainwash their employees into thinking that this product is the best thing since sliced bread. Consumers see this as another expense for their business and not something of value. Reps sell this product out of desperation to keep their jobs and have to beg customers to buy it. Management/Executives all admitted Thryv 2.0 was terrible but now Thryv 3.0 is the best “software” out there (it’s not). They will tell you that 60,000 businesses bought the product and that we have more customers than any other software company out there, but what they forget to mention is that out of those 60k customers only about 1k use the product. It is a very cult like culture. If you like receiving death threats that the company will do nothing about besides give the account to another rep, having your customers hate you, and being depressed all the time because you’re surrounded by negativity 24/7 this is the job for you. They have taken the human element out of every decision they have made since the acquisition. There are no ethics, a terrible culture and they are getting rid of phenomenal people. The real question to ask yourself is...do I want to work for a company that is cutting costs every chance they get and firing people every day? They question every single dollar that is spent for expenses and do not value their employees. This is a company that is desperately trying to save their image, hence having a designated person sit on Glassdoor to respond to reviews (that should tell you something). I am writing this review as one of the former top reps in the company, so I can only imagine how the average reps feel. Don’t let these people fool you. The people running this company are unethical, disingenuous and are taking advantage of people who are naive. They do not reward or recognize talent. I have never seen so many poor business decisions be made in such a short period of time, they’re clueless. Overall, this is an awful company with a terrible business model. You will have ZERO opportunities for career growth/advancement. You will be seen as another number and not as a valuable asset. You will be used and most likely laid off while they continue to cut costs to show profit just to try and keep the stakeholders and investors happy. What they are doing and have done is downright scary.
