Great Product, Terrible Internal Infrastructure - Client Solutions Manager TikTok Employee Review

2.0
7 Jun 2022
Recommend
CEO approval
Business outlook

Pros

- incredible opportunity to work on an amazing product - lots of room to collab w/other teams and job functions - people are great

Cons

- bimonthly bonus structure barely gives employees room to breathe - CSMs/CSPs are comped terribly compared to TT's competitors - even the smaller ones - the company has ridiculous expectations for performance reviews/compensation evaluation, without paying out their employees an equal reward once those expectations are surpassed (not even enough to combat inflation) - leadership dodges questions on all-hands meetings constantly, saying they're "working on it" consistently for 1-2+ years

Explore other reviews about TikTok

2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Experience working in a fast-paced environment

Cons

Negative company culture, mandatory RTO 5 days a week, no flexibility. People get burned out fast and leave fast. Evaluations are always negative and based on biased comments from colleagues, not on actual constructive feedback. No work-life balance.

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