Chinese bureaucracy - low pay and morale - Client Solutions Manager TikTok Employee Review

1.0
13 Nov 2023
Recommend
CEO approval
Business outlook

Pros

- You get a stable paycheck - Snacks are decent when they're available - People seem nice on the surface for small talk

Cons

- Top down leadership that enforces whatever comes down from leadership in China. No surprise there but don't expect to have a voice in the company - No career growth opportunities unless you want to play politics by constantly shouting out people and "proving value" by going way above and beyond your job. Good luck with that given the workload everyone faces. - Rapidly growing yet internal processes and headcount is insufficient. Expect long hours at sub-par pay given the stress and constantly moving goalposts - Forced RTO has been increasing across the industry, but Tiktok is quickly going from 3 to 4 by next year, and it's only a matter of time until 5. Tracked by badge swipes showcases no trust because at the end of the day, leadership just wants people in seats. - Silent layoffs. People have been cut in small groups with no mentions by leadership or team meetings. Overall, I would truly not recommend working here unless you have no other alternatives. Constant change mixed by people working in silos, beholden to any sudden changes by leadership, and morale continues to tank. We have some smart people here but it's quickly becoming evident that this is a sinking ship, and that's not even factoring in the political landscape.

Explore other reviews about TikTok

1.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

There are some truly fantastic and talented people in the company who make daily collaboration a great experience. Additionally, the insurance and overall health benefits package is quite strong and comprehensive.

Cons

The work culture is heavily driven by top-down directives from HQ, leaving little room for open discussion, transparency, or questioning management decisions. The bi-yearly rating cycle feels highly punitive and is frequently used to target individuals rather than foster growth, leading to an environment where anyone can be abruptly let go. Work-life balance is virtually non-existent due to tedious, high-volume workloads and constant alignment with overseas timelines. Furthermore, leadership instability is a constant concern; local management changes rapidly, frequently replaced by leaders from the parent company, creating an unpredictable and highly volatile work environment.

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