Pay. Pay. Pay. ~$10 less an hour on average for every position, often even more. I was pretty well experienced, and still brought in at $12 less than the local competitors with only a 3% pay increase in almost two years. Management started out strong, but about 6 months in they made some major changes. They hired people from massive ISP's who brought a ton of corporate nonsense with them. Job preformance tracking based on how long it took you on a job started becoming a thing. Metrics became a big word. Ting lost its "mom and pop" "local buisness" feel. In my specific town, there was some pretty blatant and insane nepotism. People were allowed to lead who struggled with basic functions of the job like reading and writing, or people who would sit around and/or hide most of the day and create more work for the people under them. When those people were confronted, they were able to game the HR system, and claim bullying, effectively getting off scott free. This is the biggest con and ultimately it broke up one of the best teams of outside plant and drop installation personnel I will ever work with.