Pros
Worked with lovely people
Had great managers to start with, but head office wanted younger managers and made their life hard for existing managers to quit
Cons
Not appreciated, especially when you helped out or came in to help cover shifts
Always concentrated on the bad reviews and really ever talked about all the great reviews from TripAdvisor
Had to stand up for eight hours with no chairs to sit on even in quiet periods management set on chairs all day
Promotions mainly came from outside, not rewarded
Expected to work and give up plans
Not an encouraging environment