Field Service Management has no clue. Really, they don't. - Field Service Engineer Tokyo Electron Employee Review

1.0
26 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Good pay/Decent benefits, but are decreasing from what I heard.

Cons

(1) Nepotism-Brown noser Buddy system. Many managers have family and buddies working in the ranks. The ones I saw weren't technical at all... It's sickening that the company allows this stuff to happen. -There is a huge problem of favoritism- and also discrimination toward a lot of us who quit/got fired/laid off/squeezed out. (2) Field Service Managers who don't care enough to correctly schedule travel for family men. Little notice for long travel trips- then extending the trip because they can't plan effectively. They are inefficient- and basically just make everything very difficult for those who actually work for a living. Travel is what field service is all about sometimes--- but it sucks to have to extend a trip away from your family/kids, only because the planners don't know what they are doing. (3) Local management just gets in the way- trying to act like he knows what he's doing (but obvious to everyone but him- he doesn't). Imagine your 4 year old "helping" you study for your college finals.... That's exactly how helpful he is. -If you are only "here for the paycheck", have no pride/technical skills- you would probably fit well at TEA. - If you have pride, care about doing a good job, and taking care of your customer, and are somewhat intelligent- they will drive you mad. I suggest only working there for the money, and only if you have no other options. The quality of this company may improve with the pending merger with AMAT--- It may not...

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5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very good job security, and good people

Cons

Slow promotions and too hierarchical

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work-life balance with long weekends. Good pay.

Cons

The management used to allow more individual autonomy and respect the workers. This is sharply trending toward no longer being the case whatsoever in the last year.

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