Disappointing leadership and unmet promises - Anonymous employee TouchNote Employee Review

Senior management lacks clear direction, especially when it comes to product launches and long-term strategy. The CMO's approach is more about throwing things at the wall to see what sticks, which results in little-to-no payoff and ultimately leads to frequent layoffs due to poor decision-making. There is no clear incentive to aim higher. Employees are promised pay raises and title changes regularly, but these promises often lead to disappointment, creating a culture of disillusionment. The company consistently fails to appreciate the effort and contributions of its staff, which leads to low morale and disengagement. The CMO has a tendency to step on everyone’s toes and shows little trust in his team’s expertise, which undermines the overall success of the projects. A lack of presence and engagement in meetings from senior leadership, especially the CMO (now CEO) was concerning. Texting on his phone during meetings resulted in important points being missed or repeated multiple times due to a lack of attention. A certain member of senior management would often make comments that were highly offensive and unprofessional, making the entire team feel on edge and uncomfortable. CEO tends to push his own ideas onto the company, showing little interest in exploring or supporting ideas from others. When it is the CEO’s idea, it’s treated as a “great idea” with no room for constructive feedback or collaboration. Limited room for growth and development unless you're one of senior management's favorites. Employees who challenge decisions are often overlooked for promotions or advancement opportunities.