Improvement to the Work Environment - Customer Service Tours4Fun Employee Review

3.0
27 Jun 2014
Recommend
CEO approval
Business outlook

Pros

Since the first of the year, I've noticed the environment has changed for the better. We have a new CS Supervisor who was promoted from within and she has improved our work processes, she is understanding and helpful. I noticed the The marketing team has hired a new Director over both marketing and product, I do not have much interaction with her but I overheard in the lunch room that she has made improvements in that department. A couple of employees who seem to be very negative, left the company. There has been more employee activities and training.

Cons

During the busy season it can be stress full, we book a lot of tours at that time. Since the company has grown in size, it has outgrown this location, need more space and restrooms.

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Tours4Fun Response
12y
Thank you for your review and feedback. We appreciate your suggestions. We are always looking for ways we can improve. Keep up the great work!

Explore other reviews about Tours4Fun

5.0
23 Apr 2024
Recommend
CEO approval
Business outlook

Pros

I really enjoy working for Tours4Fun. Being part of the company provides me with valuable exposure to the travel and tourism industry. I appreciate the diverse work environment, where I have the opportunity to interact with colleagues and clients from all over the world. Tours4Fun offers numerous career advancement opportunities for those who show initiative and demonstrate leadership capabilities in this dynamic sector. It's a great company to work for.

Cons

The main challenge of working for Tours4Fun is the competitive nature of the travel industry, which often places pressure on employees to continuously perform and meet aggressive targets. However, these pressures are ultimately rewarding. We work diligently to achieve our goals, and in return, we receive incentives, bonuses, and celebrate our victories together as a team. Overall, it's a motivating environment that drives us to excel.

1.0
18 Nov 2024
Recommend
CEO approval
Business outlook

Pros

They have great customer service

Cons

They dont tell you that you need to have money to deposit before you can withdraw

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