Poor management - Anonymous employee ToursByLocals Employee Review

1.0
20 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They have a good benefits package and are flexible with working remotely. Some positions travel quite a bit.

Cons

They are not very forward thinking in terms of management style - very old school mentality. If you want to clock in and out and keep your head down then it may be the job for you. Salaries are low compared to industry standard too. They are also very slow to adapt to technology and trends. Very very poor communication between teams, especially management.

avatar
ToursByLocals Response
7y
We’re glad this former employee recognised the workplace flexibility and travel opportunities we aim to offer staff. We completely agree that we need to improve communication between departments and that management needs do a much better job of communicating with employees . On a recent internal survey to gauge levels of employee job satisfaction and identify areas for improvement this was an area flagged as needing improvement . As a result, we’re actively encouraging more formal and informal communication between teams, and holding leadership accountable for making this happen. There’s no doubt it’s a challenge, with offices and employees spread out over 4 continents. We’re surprised to hear about the “clock in and clock out and keep your head down” comment as this would not be a good strategy for getting ahead. We aim to hire people with bold ideas and the determination to help us grow and improve.

Explore other reviews about ToursByLocals

5.0
1 May 2021
Recommend
CEO approval
Business outlook

Pros

Great service for local guides

Cons

Sometimes requests are too far away

1.0
4 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- remote position - flexible(ish) working hours

Cons

- ZERO room for growth (you would do the same job as long as you are at the company. they are trying to implement some changes, but it is just on paper, make you to work more, but salary would remain the same) - huge favouritism - extremely chaotic - management lies to your face - the language they are using is very corporate ("it's not about compensation it's about the mindset" lol) - they fired people for no reason given - they don't employ you, but force you to be a freelancer - false promises about payraise, the annual raise is RIDICULOUS - Account Management managers are a joke, highly unskilled and fake

5
See reviews by: Helpful|Rating|Date|All