Pros
Strong code of ethics consistently adhered to. Customer's generally pleasant, fun to deal with; fewer problem customers than big box. Fair amount of schedule autonomy but needs of the business often dictate. Definitely not accountable for as many metrics as big box.
Cons
Compensation scale for hourly associates low; you end up hiring competitor's rejects. Payroll percentage among the lowest; you make up the difference. Planogram/set changes never stop; many seem pointless. People who built company and understood our customer are gone; senior management has no experience at store level, does not identify with our customers. Priorities have shifted from having "lifestyle" employees (read as knowledgeable and experienced in farm work) to having employees who are good cleaners. Being spotlessly clean more important than anything else. Being in-stock simply not a priority for last 6+ years; systems in place for sm to improve levels of A velocity sku's very ineffectual.