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      Transcom WorldWide

      Engaged employer

      Transcom WorldWide reviews

      System/Compters - Technical Support Advisor Transcom WorldWide Employee Review

      2.0
      5 Mar 2026
      Technical support advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work is a plus

      Cons

      They tend to change your contract agreement when it comes to scheduling and days off. And if you have computer issues due to their system, not through any fault of your own, they do not pay you for the time off. If you are working with the IT department and are out for a week, they consider that as down-time on your part and you are left without pay.

      avatar
      Transcom WorldWide Response
      2mo
      Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

      Explore other reviews about Transcom WorldWide

      5.0
      30 Apr 2026
      Tech support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      great leadership and coaching opportunities. move up quickly.

      Cons

      had to work on weekends so i wish they can give us weekends off.

      1.0
      27 May 2026
      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business outlook

      Pros

      There were no pros for working for this company.

      Cons

      There is no HR number to call and everything is based on a ticket. Training is very fast paced and attendance is docked for every minute you are late including when there are issues with their system and managers will send you a write up without coaching that you either accept or dispute. Its an awful company to work for all in all. Run dont walk away.

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      Transcom WorldWide reviewsTranscom WorldWide Technical Support Advisor reviewsTranscom WorldWide review