More to be desired - Travel Consultant Travel Incorporated Employee Review

1.0
16 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Extremely nice during training period.

Cons

Work and management style does not match what is outwardly presented during training. Once you hit production your in a totally different company.

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Travel Incorporated Response
8mo
Thank you for sharing your feedback. We're pleased you had a positive experience during training—we work hard to set new associates up for success and make the transition to the Contact Center as smooth as possible. We recognize that the shift to production can sometimes highlight that a role isn't the right fit, and we're sorry your experience didn't meet your expectations. We value open communication and are always working to improve. We wish you all the best in your future endeavors.

Explore other reviews about Travel Incorporated

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very nice and supportive leadership.

Cons

QRF can lead to burn out

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Travel Incorporated Response
6d
Thank you for taking the time to share your feedback. We're pleased to hear that our leadership team made a positive impression. We recognize that the travel industry can be especially demanding during periods of disruption, and we understand that increased workloads can be challenging. We're committed to continually evaluating our staffing, planning, and support strategies to better assist our consultants during these busy times. We appreciate your feedback and encourage you to connect with your leader or HR if you'd like to discuss your experience further.
1.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

There are none, if you have a disability don’t waste your time it isn’t worth your mental health. You deserve a company who knows the difference between disruptive behavior and sensory overload and who cares about you as an employee.

Cons

They seem to discriminate. With being on the spectrum i had a sensory overload for my first time alone in an airport. It isn’t the same as disruptive behavior as it was flagged as a medical emergency. The company did not attempt to reduce any sensory stressors or offer some form of assistance. Instead they made me feel bad about having a disability that isn’t my fault rather than seeing the disability for what it is. As someone on the spectrum I should have been protected, not just let go when my dedication, commitment, and skills would have outweighed the sensory overload situation. They also said I asked too many questions. Isn’t that what training is for? To ask questions and make mistakes before production? I remember the trainer on day one even telling us ask as many questions as we want it doesn’t bother her she prefers us to ask questions so we can fully understand something. I definitely was targeted just for having a disability.

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Travel Incorporated Response
1mo
While we are sorry that this opportunity did not work out, the claims in this review are not accurate. We remain committed to providing a supportive and inclusive workplace for all team members.
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