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Trident Group (UK)

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Very poor organisation to work for - avoid - Head of Support Trident Group (UK) Employee Review

1.0
18 Jun 2020
Recommend
CEO approval
Business outlook

Pros

can literally think of none

Cons

The organisation operates in a very risky way in terms of not equipping staff with adequate training, not providing sufficient resources to ensure services are able to operate safely, no transparency in terms of budgets for managers to actually manage them (would go as far as to say fraud is being committed on the HB budgets), HR have far too much power and decision making across the organisation led by an ineffective head of HR. I saw appalling practices across services, lack of consistency in applying policies and procedures (when they were in place) and a complete lack of any professional curiosity and lead by example leadership at senior levels. HR do not take action against disruptive staff, and instead get involved in decisions like whether you can recruit, without knowing enough about contracts (and don't get me started on the employment contract management in place - what a mess!). I left after 6 months as I could not reputationally work there knowing of such poor practices and having no agency to change their culture. Sincerely, there are other organisations that deliver the work Trident do that operate in a far more effective, safe and consistent way and who actually value their staff. Their office where ops staff are mostly based is a terrible building. Not even a hot tap that works, but of course at the best office where the CEO is, there is and a decent staff room! One toilet upstairs for staff only too.

Explore other reviews about Trident Group (UK)

3.0
28 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My team and my manager were great, always supporting each other with guidance, work loads and stress. Diversity is very good in the company

Cons

Pay is awful Higher management do not support their team, the workloads were to much but expected to be completed The teams did not have enough people for the workload Higher management would promote within the friends group It’s very clicky and if you don’t fit you will be excluded Higher management do not listen to their team Some higher management is repairs are aggressive and abusive

4.0
5 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The mission of the organisation is great, especially with the larger players pulling out of care and support, Trident continue to provide the vital services.

Cons

Generally the pension and pay is not as great.

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