Pros
- engaging, fun, brilliant, and compassionate coworkers - relentless experimentation to fully engage its customers and further save them money - general feeling of camaraderie instead of usual hierarchy - management owns up to its mistakes and tries to set example through action and demonstration of themselves, instead of just delegating or ordering - culture is rooted in learning and improving
Cons
- because of a culture of learning and improving, mistakes can be made that affect employees and set a tone not intended - communication and “finding our stride” was far more difficult than I think any of us expected during the pandemic. - While the shift to remote allowed us to improve our reach for new employees, I think management at times fell back to the “butt in seat” mentality in that our salary was payment for our time, not our work output, and all without realizing it. Thus creating an invisible mismatch in expectations between employees and managers. Hopefully they have improved, but I’m sure at the very least they are trying to.