I would avoid & tell others to do so as well. - Claims Handler Trinity Claims Employee Review

Good afternoon, Thanks for your feedback. I am sorry to hear that you have not been fully satisfied with your journey here at Trinity Claims. I note that it states you are a current employee, I urge you to reach out to your line manager if you have concerns or are unhappy. We have recently started to take ownership of this site and have been promoting our staff from all departments and levels to leave a review, we encourage our staff to leave their honest opinion, we do not know who leaves reviews as it is anonymous and do not persuade their comments in any way. Our teams are actively recruiting staff and as you can imagine, this is not a quick-fix solution. We do our best to hire candidates who best suit the role. I can assure you that if you had approached the manager regarding employing more staff, this has not gone unnoticed, and they are doing their best to seek out the right candidates. In fact, we have 12 new joiners starting with the business shortly. We have Mental Health First Aiders who are also on hand to assist anyone in a professional and confidential way, even if it is just a little pick-me-up when life gets a bit overwhelming. I would also like to mention about a couple of our benefits which have not been highlighted, our amazing customer service premiums and also our brand new Trinity Gym, free to all employees. We take our staff's health and well being very seriously and it is so important to us everyone has a great work - life balance. I am sorry your overall view is not positive and as mentioned, if you are unhappy, please approach your line manager or the HR team to discuss this.