24 Dec 2025
Anonymous employee
Trip.com Group Response
5moThank you for taking the time to share your experience. We’re truly sorry to hear that your time with us has felt so negative. That’s not the experience we want anyone to have.
We are continuously working on improving leadership capability, communication, and workplace culture, and your comments reinforce how important that work is.
If you’re willing, we would really appreciate more detail so we can understand what went wrong and address it properly. You can reach us confidentially at hr_socialmedia@trip.com.