Avoid. - Customer Service Trip.com Group Employee Review

1.0
5 Dec 2022
Recommend
CEO approval
Business outlook

Pros

The office is in Edinburgh city centre.

Cons

The reviews do not reflect the high turnover. The majority of the employees is dissatisfied and wishes to leave the Company. One of the team has had 4 different Team Leaders in less than one year, Group Leaders only last a few months. If someone wants to grew in the Company or having their salary raised, the only possible way is to temporarily leave the Company and then apply for a different position as external employee. This is now the trend, apparently.

Explore other reviews about Trip.com Group

5.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Amazing growing team in the AMERICAS - Great work culture

Cons

- Early stage for some projects

4.0
30 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company culture is good and the compensation package is also good

Cons

Many company initiatives to prioritize at any given time

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