Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      A good place - Outbound Call Center Representative Trip.com Group Employee Review

      4.0
      9 Mar 2023
      Outbound call center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The OB team is a great team to work with and the leader group (GL, TL, ATL, KA) are conversing open and fairly. The working hours are good and the benefits are very welcome.

      Cons

      The rating of how much work was done needs to be looked at - we cannot deliver excellent customer service when constantly being pushed to finish more tasks.

      avatar
      Trip.com Group Response
      3y
      Thank you for your review, if you have any specific feedback you would like to share please contact wevaluefeedback_uk@trip.com

      Explore other reviews about Trip.com Group

      5.0
      6 Apr 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      15 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Trip.com Group jobs | Trip.com Group salaries | Trip.com Group benefits | Trip.com Group interviews
      Trip.com Group reviewsTrip.com Group Outbound Call Center Representative reviewsTrip.com Group review