Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      Good place to work! - Customer Service Advisor Trip.com Group Employee Review

      4.0
      28 Mar 2023
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work environment Career improvement opportunities Positive attitudes in the work place Modern office

      Cons

      Needed more improvements regarding the communication between different departments

      avatar
      Trip.com Group Response
      3y
      Thank you for your lovely review. We are so pleased to hear you are enjoying working with our amazing team in Edinburgh, and thank you for helping make it a great place to work.

      Explore other reviews about Trip.com Group

      5.0
      6 Apr 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      15 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Trip.com Group jobs | Trip.com Group salaries | Trip.com Group benefits | Trip.com Group interviews
      Trip.com Group reviewsTrip.com Group Customer Service Advisor reviewsTrip.com Group review