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      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      Just started working here! - Customer Service Representative Trip.com Group Employee Review

      4.0
      19 Mar 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The office is beautiful and has got everything required, and more. Friendly colleagues. Long breaks.

      Cons

      Training is quite long, but it covers every possible scenario

      Explore other reviews about Trip.com Group

      5.0
      6 Apr 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      15 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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