Launch Pad Job - Customer Service Representative (CSR) TruGreen Employee Review

2.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

They do emphasize internal hiring Chances to move up after x amount of time

Cons

Low pay, but opportunities to sell High call volume Soulless retention practices

avatar
TruGreen Response
5mo
Thank you for sharing your previous experience with TruGreen. We appreciate you recognizing our commitment to internal hiring and providing opportunities for advancement. We also value your candid feedback regarding compensation, call volume, and retention practices. Input like this helps us continue to evaluate our processes and identify areas where improvements can be made. We’re grateful for the time you spent with the company and wish you the best in your future career.

Explore other reviews about TruGreen

5.0
1 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers are great, Autonomy, management is solid

Cons

Working outside can be kinda tough depending on the weather

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TruGreen Response
3w
Thank you for sharing your feedback and for being part of the TruGreen team. We're glad to hear that you've had a positive experience with your coworkers, value the autonomy the role provides, and feel supported by your management team. We also appreciate your honest feedback about working outdoors. Field roles can certainly present challenges when it comes to varying weather conditions, and we recognize the dedication and hard work our team members demonstrate every day while serving our customers. Thank you for all that you do, and we wish you continued success with TruGreen.
4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Base salary is a plus. And you get commission on top of that

Cons

That the commission percentage is pretty low

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TruGreen Response
6d
Thank you for taking the time to share your experience with TruGreen. We're glad to hear you appreciate the combination of a base salary and commission, as we strive to provide a compensation structure that rewards performance while offering financial stability. We also appreciate your comments regarding the commission percentage. Feedback like yours is valuable, and we continually evaluate our compensation programs to ensure they remain competitive and recognize the hard work of our team members. Thank you for being part of our team and for sharing your perspective.
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