Not what it was; churn and burn - Anonymous employee TruStage Employee Review

1.0
6 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO on paper (however many departments force informal rules that mean it’s not really unlimited) Remote work friendly on paper (leadership recently walked back remote work requiring people to meet minimum in office requirements which is expected to increase)

Cons

CUNA Mutual was widely respected as a long-tenured company in the insurance industry. They offered employees things like competitive salaries, a pension, a union, other outstanding benefits and rewarding career opps that spanned decades with steady advancement. This is no longer that company. Mass layoffs have been a regular occurrence with, 50% of the company hired in the last 5 years. These new hires aren’t given the same advantages and often do many more times the amount of work as the company is running in 1 million different directions trying to capture new markets and market share. There is no unified message behind this — just new “highest priority” work that gets dropped on your lap every other day. Ironically with all they are doing to try and compete they come across as more of a dinosaur grasping at straws before extinction. Churning and burning through burnt-out, overwhelmed employees along the way. While rank and file employees and middle management hears “cost reductions” and “doing more with less” …. There’s still a pilot on staff and airplane available to the executive suite.

Explore other reviews about TruStage

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-great senior management -good pay -great environment

Cons

-lack of guidance in internship (less direction)

2.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and good benefits

Cons

Way too much going and l everything is a priority. When concerns are brought up as management is struggling to stay above water daily due to leading multiple teams, having a dozen or more priorities and being in back to back meetings every day, the concerns get brushed off and manager is told to figure it out. Lack of long term departmental vision from Director and constant shift in direction. Director does not care about team members and when concerns brought up from team members through the manager to Director, they get brushed off. So much restructuring going on constantly and leades get replaced every few years due to that. Concerns about more outsourcing down the road as new 3rd party company is starting to take a major application and moving data to their data centers. New major solutions get picked without looking at multiple vendors and any research. Director has a tyrannical leadership style and shuts down conversations and suggestions from management. Director only cares about his image to his peers and people above him and does not care about people reporting to him or people that his managers lead. Management and individual contributors morale is low due to above reasons. Not a good long term place to work.

3
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