Senior Manager - Senior Manager TruStage Employee Review

4.0
31 Jan 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of really kind people there who genuinely believe in the mission not just of giving back to Credit Unions, but that an employer can make an impact on an employee's life, for the better

Cons

The truth is, where you are within the company will dictate a lot of your satisfaction. If you're working within the traditional insurance product lines, it's great given all the promotion opportunities and investment in the business. However, the other verticals are struggling with an ever-changing approach to shared services which is creating some confusion on what goals and priorities are. Also, here is where promotion opportunities and advancement to officer level are much more limited and the process more opaque.

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TruStage Response
2mo
Thank you for sharing such thoughtful feedback. We’re glad to hear you felt the genuine care for our mission and our commitment to making a positive impact on employees’ lives. We also appreciate your candid input on alignment across business areas, clarity around shared services, advancement visibility, and leadership consistency. Feedback like this helps us continue improving communication, transparency, and leadership development across the organization. Thank you again for taking the time to share your perspective.

Explore other reviews about TruStage

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-great senior management -good pay -great environment

Cons

-lack of guidance in internship (less direction)

2.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and good benefits

Cons

Way too much going and l everything is a priority. When concerns are brought up as management is struggling to stay above water daily due to leading multiple teams, having a dozen or more priorities and being in back to back meetings every day, the concerns get brushed off and manager is told to figure it out. Lack of long term departmental vision from Director and constant shift in direction. Director does not care about team members and when concerns brought up from team members through the manager to Director, they get brushed off. So much restructuring going on constantly and leades get replaced every few years due to that. Concerns about more outsourcing down the road as new 3rd party company is starting to take a major application and moving data to their data centers. New major solutions get picked without looking at multiple vendors and any research. Director has a tyrannical leadership style and shuts down conversations and suggestions from management. Director only cares about his image to his peers and people above him and does not care about people reporting to him or people that his managers lead. Management and individual contributors morale is low due to above reasons. Not a good long term place to work.

3
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